STAAA – STRA Summit 2026 – Ticket Sales Terms & Conditions
1. General
These terms and conditions apply to all ticket sales for the Short Term Accommodation Association Australia (STAAA) STRA Summit 2026 (“the Event”). By purchasing a ticket or attending the Event, you agree to be bound by these terms and conditions.
2. Ticket Purchase and Confirmation
Tickets are valid only for the registered attendee and cannot be transferred or resold without prior written approval from STAAA.
Upon completing payment, you will receive an email confirmation. If you do not receive a confirmation within 48 hours, please contact contact@staaa.org.au
All prices are quoted in Australian Dollars (AUD) and include GST unless otherwise stated.
3. Refunds, Cancellations and Transfers
Refunds will only be issued in the event of cancellation by STAAA or in accordance with Australian Consumer Law.
Ticket cancellations received more than 90 days prior to the Event start date will receive a 50% refund.
No refunds will be provided for cancellations received within 90 days of the Event start date.
You may transfer your ticket to another person within your organisation at no charge. Written notice of the transfer, including the new attendee’s details, must be provided to STAAA at least 7 days prior to the Event.
4. Program and Speaker Changes
STAAA reserves the right to change the Event program, speakers or venue at any time without prior notice. Every effort will be made to deliver the advertised content, however, substitutions may be necessary.
5. Code of Conduct
All attendees are expected to behave professionally and respectfully. Harassment, discrimination, or disruptive behaviour of any kind will not be tolerated. STAAA reserves the right to refuse entry or remove any attendee who breaches this code without refund.
6. Photography and Media
By attending the Event, you consent to being photographed or recorded. STAAA may use these images and recordings for promotional and marketing purposes.
7. Liability
STAAA accepts no responsibility for any loss, damage or injury to persons or property that occurs during the Event except where required by law. Attendees are responsible for their own travel and accommodation arrangements.
8. Privacy
Your contact information will be used for Event administration and may be shared with approved sponsors for post event engagement, in line with STAAA’s privacy policy. You may opt out of sponsor communications at any time.
9. Suitcasing Policy
STAAA strictly enforces a Suitcasing Policy to protect the integrity of the conference and its sponsors, exhibitors and attendees.
Suitcasing refers to the practice of non-sponsoring or non-exhibiting individuals or companies soliciting business, distributing promotional materials or holding meetings in or around the Event venue without proper authorisation.
Policy Details:
Only registered sponsors and exhibitors may promote their products, services, or brand during the Event.
Attendees must not wear clothing, lanyards, or accessories displaying business logos, brand names, or promotional messages unless they are an approved sponsor or exhibitor.
Attendees found engaging in suitcasing activities — including distributing flyers, business cards, merchandise, or wearing promotional attire without permission — may be immediately removed from the Event without refund.
STAAA reserves the right to refuse future attendance or participation to any person or organisation in breach of this policy.
This policy applies to all areas of the Event venue, including sessions, networking spaces, social functions and pre/post-event gatherings.
STAAA appreciates your cooperation in maintaining a fair and professional environment for all participants.
10. Contact
For questions regarding these terms or your registration, please contact:
contact@staaa.org.au
For information about this event, please contact the Short Term Accommodation Association Australia (STAAA) who are the Event Organisers.
By purchasing a ticket you agree to receive information about the Event by email from the Short Term Accommodation Association Australia (STAAA).